Technology expertise, without the complexity.
Most businesses do not need more technology. They need the technology they already own to work — reliably, securely, and without a running argument between the company that sold it and the company that supports it.
Busch Technologies has provided that for Southern California businesses since 2000: managed IT, cybersecurity, network and infrastructure, A/V, project delivery and executive-level consulting, from one accountable partner with a deliberately selective client roster.
Managed IT Services
Day-to-day support for the people who use your systems, and continuous care for the systems themselves. We monitor and patch endpoints and servers, administer Microsoft 365 and Google Workspace, manage Apple and Windows fleets side by side. Support means a person who already knows your environment — not a queue that starts from zero every time you call. What to ask before you choose an MSP →
Cybersecurity
Security scoped to the risk your business actually carries, not a product list. Multi-factor authentication on mail and remote access. Endpoint protection that is monitored rather than merely installed. Mail authentication — SPF, DKIM and DMARC — so nobody can invoice your clients in your name. Administrative accounts separated from everyday ones. Backups that have been restored at least once. We will tell you plainly which gaps matter now and which can wait. The five basics that close most breaches →
Network & Infrastructure
Firewalls, switching, Wi-Fi, structured cabling, racks, servers and secure remote access — designed as one system rather than accumulated one purchase at a time. We inherit a great many networks that were added to for a decade and never planned. The work is to document what exists, replace what is failing or unsupported, and leave an environment a competent engineer could pick up tomorrow. Why most backups do not work →
A/V & Collaboration
Conference rooms and boardrooms that start on time, plus video distribution, digital signage, paging and whole-property audio. We design around how a room is actually used — who walks in, what they need to press, and what happens when the guest laptop is the wrong shape — then commission it properly, so the fiftieth meeting works as well as the first.
Technology Projects
Office moves, build-outs, migrations, refreshes, new locations and multi-site standardization, delivered end to end. One plan, one schedule and one point of contact across cabling contractors, carriers, landlords, vendors and your own staff — with the cutover scheduled for a window the business can absorb and a tested way back if it is needed. Planning an office move or upgrade →
vCTO / Consulting
Executive technology guidance for businesses that need the judgement of a CTO but not the salary. Multi-year roadmaps and budgets, vendor and licence management, renewal review, total-cost and return-on-investment analysis, security questionnaires from clients and insurers, and a straight answer when a vendor’s proposal does not stand up. Available on its own or inside a managed agreement. What you are actually paying for in software licences →
Three ways to work with us
Each plan covers every user and every device at your business — no per-seat gaps, no device left unwatched.
Bronze
Monitoring, patching and licensing. Support when you ask for it.
For small teams and licence-only clients who want a watched, patched environment and prefer to pay for help as they need it.
- Monitoring, alerting and patching for Windows and macOS
- Endpoint protection and threat remediation on every device
- Licence and renewal management
- Email authentication monitored and enforced
- One accountable contact
- Optional add-ons: password management, DNS and web filtering, cloud data backup, dark-web monitoring
- Unlimited remote support hours
- Backup monitoring
- Monthly preventive task rotation
- Business reviews
How it’s billed: Licences and monitoring on a monthly agreement; anything beyond that is time and materials at the standard hourly rate.
Silver
Unlimited remote support, with one partner accountable for keeping things working.
For established businesses that want one partner responsible for keeping things working, without counting hours.
- Everything in Bronze
- Unlimited remote support during business hours
- Full remote monitoring and management — patching, scripting, reporting
- Password management for every user, with shared vaults and passkeys
- DNS and web filtering, on and off your network
- Cloud data backup for email, files and collaboration
- Dark-web and breach monitoring for your domain
- Email security — filtering, anti-impersonation and enforced authentication
- Documentation of your environment — scoped and quoted separately
- User onboarding, offboarding, moves, adds and changes — billed per change
- 24×7 monitoring and response (available as an add-on)
- Security awareness training (add-on)
- Server backup and disaster recovery (add-on)
- Monthly preventive task rotation
- Quarterly business review
- Projects and hardware — quoted separately
How it’s billed: A fixed monthly figure per covered user or device, agreed in writing before onboarding.
Gold
Silver, plus the preventive work most providers only talk about.
For firms with servers, multiple sites or compliance obligations, where a quiet month is the product.
- Everything in Silver
- 24×7 security operations — monitoring, triage and containment
- Advanced endpoint protection with threat hunting and vulnerability management
- Managed identity — multi-factor authentication, conditional access and device compliance
- Business continuity and disaster recovery — server and file backup with quarterly tested restores
- Security awareness training and phishing simulations
- A monthly preventive task — restore tests, access audits, password reviews, rotated through the year
- Priority escalation
- Quarterly business review with a written roadmap
- Annual cyber-insurance readiness pack — evidence of access controls, endpoint protection and backups
- Documentation of your environment — scoped and quoted separately
- User onboarding, offboarding, moves, adds and changes — billed per change
- Projects and hardware — quoted separately
- After-hours emergency work outside the agreed path
How it’s billed: A fixed monthly figure with a twelve-month term; project work is scoped and priced separately.
One stack, three depths.
Every plan draws on the same set of capabilities. What changes between Bronze, Silver and Gold is how many layers are switched on and how deep each one goes.
- Monitoring and alerting across endpoints, servers and network
- Patch and update management
- Endpoint protection, detection and remediation
- Identity and access — multi-factor authentication, conditional access, device compliance
- Email security and authentication
- DNS and web filtering
- Data protection — cloud backup, server backup, tested restores
- 24×7 security operations, at the top tier
- Security awareness training and phishing simulation
- Vulnerability management and remediation
- Licence and vendor management
- Reporting and technology roadmap
How an engagement begins.
01. Assessment
A confidential review of what you are running, what it costs and where the real exposure is. No obligation, and you keep the findings either way.
02. Plan and price
A written scope with a fixed monthly figure, a prioritised list of what to fix first, and an honest note on what can safely wait.
03. Onboarding
Documentation, monitoring, security baseline and credential handover, completed inside a defined window — so there is a date after which you are covered, not a vague transition.